As we start October, we wanted to share an update on our tariff policy and approach. Throughout the year, we've held off on making any pricing adjustments or applying tariff-specific surcharges to your orders. We felt it was important to wait for long-term clarity and avoid making back-and-forth pricing changes. During this time, we've absorbed all additional costs internally, with no changes to pricing or surcharges applied to orders.

While much uncertainty remains, we are seeing some consistency with regard to base-level tariffs. As such, starting November 1, we will be implementing price increases on all newly placed orders to address the impacts of tariffs. We will honor all confirmed and unshipped open orders without retroactively changing pricing. All quotes will also be honored for 30 days. We're sharing this now to give you time to plan and finalize orders already in the works where you may have shared pricing with your clients.

Our approach is to make pricing changes as clear and simple as possible. Pricing will be adjusted directly-we will not be applying a combination of surcharges and price increases. Based on your feedback, this approach provides the easiest way for you to communicate pricing with your clients without surprises or misunderstandings.

As you know, the impacts of tariffs vary depending on country, material, and product category. While we'd love to share exact increases with you now, it's not possible yet. We are working through the impact item by item while carefully considering all variables.

We believe one of our strengths as a company is our access to beautiful materials unique to different corners of the world. These globally sourced materials, crafted by skilled generational artisans, make each piece we create something special that your clients will love. These materials and artisans are not available domestically and historically never have been. We will continue to make all of our upholstery in the United States, as we always have, because we feel strongly about honoring the tradition of U.S. upholstery manufacturing.

As always, we approach everything we do with a long-term focus and a belief that a strong partnership with you is what matters most. This will not change.

All the best,

Chris and Oscar

The Irwin Ribera website is now shopbluepheasant.com.  We have updated the FAQ, Shipping, Returns, Return Authorization, Contact and Accessibility Statement sections of our website to reflect this. Watch for more details coming soon about this exciting change!

Generally, orders take about 24 hours to process. At the time that an order is placed, you will receive an official sales order confirmation. Notify customer service immediately if you wish to cancel an order. Please email cancellation requests to info@shopbluepheasant.com. For immediate assistance, our hours of operation are from Monday to Friday, 8:30 AM PST to 5:30 PM PST.

If your order has not been shipped, we can cancel your order and refund your payment. If your order has already been shipped, you must return the purchased items before we can process a refund. All returns require a Return Merchandise Authorization (RMA) form.

For RMA requests, please see the Returns page for more information.

We ship anywhere in the United States, including Alaska and Hawaii. At this time, we are not able to support international shipments or shipments to U.S. territories. Please see Shipping Information page for details on rates and policies.

You will receive tracking information via email once your order has shipped.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our website. We cannot guarantee that your computer monitor's display of any color will be accurate.

We ship items that conform to the samples we display on our website; however, variations are a normal part of the production process. Our products will be free from defects in material and workmanship that materially impair the use of the product.